FREQUENTLY ASKED QUESTIONS

Below are answers to our most frequently asked questions. If you have any further questions, please do not hesitate to get in touch.

If the house is sold unconditionally before the end of contract date do we receive a refund?

Over the years that we have been styling homes. it is not uncommon that homes sell very quickly with cash offers. The Style Exchange does hold the right to remove all goods once the Agent is in agreement that the house is 100% unconditional.

There is no refund if the furniture is removed early. We did however achieve our goal of a quick and successful sale!

What happens if the house has not sold in the five week hire period?

This doesn’t happen too often, however should this happen the hire can go to a weekly hire and that amount is shown on the original invoice.

Is the furniture insured during the hire period?

Normally our furniture is not covered on the owners home insurance as the property is not being lived in. We offer insurance staring at $75.00.

Can we live in the property when it is staged?

Generally, you cannot live in the property when it is staged as the furniture is for display purposes only. However, there can be exceptions to this on a case by case basis.